APPLE: My Key to Success
No, not the company or the fruit. APPLE is an acronym ingrained into every Apple store employee before they ever even step on the retail floor. And it has continued to guide me ever since. APPLE: Approach customers with a personalized warm welcome Probe politely to understand all the customer’s needs Present a solution for the customer to take home today Listen for and resolve any issues or concer
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Customer Support is the Dream Job | UserVoice
