Updated Empathy Map Canvas

We designed the Empathy Map at XPLANE many years ago, as part of a human-centered design toolkit we call Gamestorming. This particular tool helps teams develop deep, shared understanding and empathy for other people. People use it to help them improve customer experience, to navigate organizational politics, to design better work environments, and a host of other things. The Empathy Map has succee

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共感マップの作者がマップをアップデート。各項目に順序と分かりやすい問いを追加、質問1「誰の何に共感しようとしてるのか？」を追加