More Kawaii than a Real-Person Live Streamer: Understanding How the Otaku Community Engages with and Perceives Virtual YouTubers Zhicong Lu City University of Hong Kong Kowloon, Hong Kong zhicong.lu@cityu.edu.hk Chenxinran Shen University of Toronto Toronto, ON, Canada elise.shen@mail.utoronto.ca Jiannan Li University of Toronto Toronto, ON, Canada jiannanli@dgp.toronto.edu Hong Shen Carnegie Mell