When having the “open vs closed” debate regarding a technology platform, a number of distinctions need to be made. First, what exactly is meant by “open.” Here’s a great chart from a paper by Harvard professor Tom Eisenmann (et al).: Screen shot 2010-04-25 at 11.18.00 AM (Eisenmann acknlowledges the iPhone isn’t fully open to the end user – in the US you need to use AT&T, etc. I would argue the i