February 10, 2009 — By Dr. PeteI've been thinking a lot lately about my process. Experience is a powerful thing, but it's rare that we really sit down and try to map out what we know. A while back, as part of my 5-point Website Clinic, I developed a 25-point website usability checklist - a way to create some method out of my madness and make sure that I don't forget anything critical when I'm work