Image by Lili Kovac.On May 11th, 2022, Airbnb announced a redesign that, according to CEO Brian Chesky, was the app’s “biggest change in a decade”. It was met with mixed emotions: some people loved it while others didn’t even understand what changed. I’m a believer. Designers are comfortable understanding how design decisions impact user behavior. In this particular case, what fascinates me is how
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