Network Troubleshooting: A Complex Process Made SimpleNetwork Troubleshooting: A Complex Process Made Simple Gideon T. Rasmussen - CISSP, CISM, CFSO, SCSA The most efficient manner to troubleshoot a network issue is to approach it in a systematic way. Start by gathering background information; then troubleshoot following the Open System Interconnection (OSI) networking model. GATHER BACKGROUND INFORMATION It is critical to obtain a complete picture o
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