7 Best Practices for Improving Your Website's Usability2. Use Headings to Break Up Long Articles A usability study described in an article by web content management expert Gerry McGovern led him to the conclusion that Internet readers inspect webpages in blocks and sections, or what he calls "block reading." That is, when we look at a webpage, we tend to see it not as a whole, but rather as compartmentalized chunks of information. We tend to read in b
