I was in Borders Books today looking for a copy of David Weinberger’s Everything Is Miscellaneous, and it suddenly struck me how ironic it was to be looking for a book about dynamic connectedness in this place of static, disconnected objects and finite shelf space. I used to love bookstores — they were magical places where the whole world of information and stories was at your fingertips. But I re
Advertisement Now available: Nicholas Carr’s acclaimed new book, The Glass Cage “Essential” –New York Times “Elegant” –Wall Street Journal Order Now from Amazon.com In the following article, originally published in the May 2003 edition of the Harvard Business Review, I examine the evolution of information technology in business and show that it follows a pattern strikingly similar to that of earli
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