Lately I've been playing around with the OTRS ticketing system on one of my servers. OTRS is written in Perl, and is typically run as a CGI, mod_perl or FastCGI app. Usually I'd map it as a FastCGI app on Nginx and start the 2 FastCGI servers via a init.d script (one for the customer helpdesk and another for the management console). But this time I wanted to give Plack a try. I'm new to Plack and