BBC NEWS | Business | 'Product sabotage' helps consumersWhy would a company deliberately hide its best product? Starbucks does. Why would a company deliberately damage its best product? Many hi-tech companies do that, and even my favourite local restaurant does. It doesn't sound like a winning formula, but it's at the heart of the way many companies do business. Take the secret cappuccino, which you can buy in two of the leading coffee chains, Starbuck
