Four Modes of Seeking Information and How to Design for Them - Boxes and Arrows: The design behind the design“ “Observe how your users approach information, consider what it means, and design to allow them to achieve what they need.” ” I discovered the concepts in this article while preparing material for an introductory information architecture workshop. In the workshop, I thought it important to highlight that one aspect of designing for users was to understand the ways in which they may approach an
