OTRS is an open source software system for managing a wide range of business processes, from Help Desk to Support Center to IT Service Management. Based on a set of functions built on a "trouble ticket," OTRS is built to allow support, sales, pre-sales, billing, internal IT, support desk and many ot

makotanmakotan のブックマーク 2010/10/17 09:26

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OTRS Software Solutions For Customer Service Management, ITSM, ISMS, SOAR And More.

    OTRS is flexible and customizable software with out-of-the-box solutions for all service management needs.

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