Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
![Windows - no disk Exception Processing Message c0000013...](https://cdn-ak-scissors.b.st-hatena.com/image/square/f8fe0ecdff0051c0fbb0e720223b6d55be80b1a2/height=288;version=1;width=512/https%3A%2F%2Fimages.platforum.cloud%2Flogos%2Ftechguy_org_profile.png%3F2)