Mining and Summarizing Customer ReviewsSentiment Analysis and Opinion Mining Bing Liu Department of Computer Science University Of Illinois at Chicago liub@cs.uic.edu AAAI-2011 Tutorial New book: Bing Liu. Sentiment Analysis and Opinion Mining Morgan & Claypool Publishers, May 2012. Bing Liu @ AAAI-2011, Aug. 8, 2011, San Francisco, USA 2 Introduction Opinion mining or sentiment analysis Computational study of opinions, sentiments,
