2018年11月6日のブックマーク (1件)

  • How to avoid over-surveying employees

    PRODUCTS back XM for Customer Experience Digital Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service Care Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve Locations Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground XM for Employee Exp

    How to avoid over-surveying employees
    leoan18
    leoan18 2018/11/06
    AUTOMATE FEEDBACK TO GATHER INSIGHTS IN THE MOMENT、SHOW THE IMPACT OF FEEDBACK、KEEP YOUR EMPLOYEE SURVEYS FOCUSED、CHOOSE THE RIGHT LENGTH OF SURVEY、AVOID TOO MANY OPEN-ENDED RESPONSES