A Guerilla Usability Test on Dropbox Photos
Dropbox is a great product, but a quick usability test reveals that people run into two critical issues with Dropbox’s Photos feature. ObjectiveIdentify the pain points of Dropbox’s current “Photos” interface: Current dropbox.com/photos UITest ParametersWhat: Dropbox web app platform.Who: Existing Dropbox users who own photos.Where: Screen passerbys outside of a coffee shop, SF.Test tasksUpload a
Beyond Usability Testing
As web professionals, we’re accustomed to putting out fine websites based on best practices, analytics data, competitor review, secondary research, and our own expertise. Talented as we may be, though, it can be hard to stay aggressively committed to optimizing the user experience when more powerful and immediate success indicators like client satisfaction, aesthetic appeal, and ease of developmen
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