Obligatory Plug (let’s get this out of the way): I’m the co-founder of a company called RJMetrics. We develop hosted software that helps online businesses make smarter decisions using their data. I used RJMetrics to do all of this analysis and only scraped the surface of what our tool can do. If you’d like to see what RJMetrics can do for your business, sign up for a free 30 day trial. OK, onto th
Here at RJMetrics we recently added 10% time to our development cycle. I decided to do my project in clojure because I needed easy concurrency and I wanted to learn a new skill. Since I have never worked in a lisp-based language before, I found the fact that clojure has two ways to resolve a symbol’s scope to be a little confusing at first. I found many posts that helped explain the difference, bu
At RJMetrics, I’m lucky to work with smart people at successful companies to help them analyze mountains of complex data. What I find remarkable is how many of the same metrics are consistently relevant to companies across all sizes and industries. Today, I will explore six such metrics that are related to customer retention and loyalty. If you’re not already tracking these metrics for your busine
[To keep up with our latest research and updates, follow us on Twitter @RJMetrics] Since my guest post on TechCrunch last fall, I’ve received frequent requests to update and expand upon my Twitter data analysis. As the Twitter API continues to improve, our ability to profile the company from the outside-looking-in becomes even stronger. I recently conducted an updated round of analysis and will be
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