The trinity of product design by @ttunguz
Yesterday, I watched as a friend of mine created an Expensify account for his startup. He was trying the product for the first time. I took notes without saying much. The experience reminded me of the hours I spent in Google’s usability labs watching people use our AdSense Demographic Targeting beta product. In those sessions, I remember feeling a sense of excitement followed by frustration - even
Must startup founders be charismatic? by @ttunguz
Culturally, we tend to associate leadership with extroversion and attach less importance to judgment, vision and mettle. We prize leaders who are eager talkers over those who have something to say. Must great leaders be gregarious? Susan Cain wrote an OpEd this weekend in the Times containing the quote above. In Silicon Valley, the culture seems very much to embrace the idea of introverted leaders
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The biggest professional challenge of my career: communication by @ttunguz
The product qualified lead (PQL) by @ttunguz
To Sell is Human by @ttunguz
Founders, teach your employees statistics by @ttunguz
All great managers are alike
Loyalty with a tinge of betrayal by @ttunguz
