New Ways of Visualizing the Customer Journey Map | Adaptive Path[Credit: Evan Litvak ] Evan chose to represent his journey as a circular graphic instead of the more common linear or chart structure. As the field of service design evolves so do the tools. At Adaptive Path we often find ourselves debating the form and definition of service design artifacts. I was curious to see how a new crop of interaction designers might interpret the journey map. Luckily I ha
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UX Intensive All New for 2012 | Adaptive Path
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