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Quick Pitch: iPhone app connects customers with sales associates 24/7. Genius Idea: Leveraging mobile to provide an unprecedented level of customer service. Though online shopping has undergone multiple transformations over the past two decades, the same can not be said for brick-and-mortar retail. Shoppers are still brought in using approximately the same marketing tactics (think direct mail cata
Sony’s $380 Million Gaikai Acquisition Shows LA’s Technical Talent Editor’s note: Nate Redmond is the Managing Partner of Rustic Canyon Partners. The firm was an early investor in cloud-based gaming platform Gaikai, leading its second round and participating alongside NEA and Benchmark in a subsequent one. Sony’s announcement this week to buy Gaikai for $380 million shines a light on the startup e
The tech news cycle is a desperate bitch, as we’ve brought up before; A brief rundown of yesterday’s bitchmeme sparked by a mere tweet from my colleague MG Siegler once again proves how absurd it is. “I used to love to plant one really weird bit of random information (sometimes even false) into stories to catch the rewrites,” MG wrote in response to developer Marco Arment’s concise analysis of the
May 2006 (This essay is derived from a keynote at Xtech.) Startups happen in clusters. There are a lot of them in Silicon Valley and Boston, and few in Chicago or Miami. A country that wants startups will probably also have to reproduce whatever makes these clusters form. I've claimed that the recipe is a great university near a town smart people like. If you set up those conditions within the US,
Verizon Wireless(s vz)(s vod) is hauling COWs and COLTs to Kansas City and Detroit, but it’s not going to any livestock show. These COWs and COLTs are cells on wheels and cells on light trucks, basically mobile base stations Verizon can roll out in emergencies or at big events where it knows voice and data demand will peak. Carriers have been using these temporary cells for years, but what’s inter
Every so often, a controversy erupts over something that seems relatively simple: Namely, the concept of linking to (and thereby giving credit to) the source of a news report. In one of the most recent examples, Instapaper founder Marco Arment — who broke the news about a wave of corrupted apps in the Apple store — kept track of both media outlets that repeated the news and whether they gave credi
In a widely expected move, Facebook (s fb) and Yahoo (s yhoo) have agreed to put aside a ruinous lawsuit that would have locked the two Silicon Valley giants into a lengthy patent throwdown. The news comes via Kara Swisher of AllThingsD who reports that the two firms will not only put sheathe their lawyers but also enter a wide-ranging content and advertising partnership. The report says that the
Your #1 competitor starting out will always be the BACK button, nothing else. – Garry Tan Suppose you have an idea for a startup, and then do some research only to discover there are already similar products on the market. You become disheartened and wonder if you should abandon your idea. In fact, the existence of competing products is a meaningful signal, but not necessarily a negative one. Her
[brightcove video="1723904270001" /] British Airways wants to give its customers a more personalized travel experience by creating dossiers on them, and many have raised questions about the privacy implications in doing this. The information will include not only data the airline already possesses -- like previous complaints or delays -- but also information from Google Image searches. Theoretical
Updated. I have been saying this for a while – Google is forgetting its core DNAand instead chasing Facebook and other competitors. It isn’t going to end well. Others such as influential publisher & technology observer Tim O’Reilly are starting to wave the red flag as well. In a Google+ post bemoaning the emphasis of “time on site” as a worthwhile metric for an information utility like Google, O’R
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