Telephone operators turning to twitter to build customer loyalty and maintain ARPUs « The Naked PheasantOperators dominate the list of most ‘engaged’ tweeters across the globe, accounting for over one-third of the top twenty slots in Edelman’s Telecoms TweetLevel index rating 1,000 of the world’s most active Twitter users. Using a specially developed algorithm, Edelman tracked tweeters against a range of criteria including the interest that their posts generated amongst their readership and their in
