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Google - Site Reliability Engineering
Example Postmortem Shakespeare Sonnet++ Postmortem (incident #465) Date: 2015-10-21 Authors: jennifer, martym, agoogler Status: Complete, action items in progress Summary: Shakespeare Search down for 66 minutes during period of very high interest in Shakespeare due to discovery of a new sonnet. Impact:163 Estimated 1.21B queries lost, no revenue impact. Root Causes:164 Cascading failure due to com
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