By all accounts, Figma has been an amazing tool for designers. We've used it extensively at 37signals, and I'm sure most every other software shop has too. Adobe didn't pay $20 billion for nothing. But we don't do the bulk of our design work with or in Figma when developing Basecamp or HEY for the web. That's all done directly in HTML and CSS, as it should be. Because no matter how good Figma is,

Google will eventually kill every single service you care about, if they can't find a way to directly monetize it with ads at a scale of billions. They're institutionally incapable of being in the product or service business, because neither products nor services butter Google's bread. Advertisement does. You can see this emphasis in a myriad of ways, but my favorite lens is customer service. Goog

May 4, 2023 Even Amazon can't make sense of serverless or microservices The Prime Video team at Amazon has published a rather remarkable case study on their decision to dump their serverless, microservices architecture and replace it with a monolith instead. This move saved them a staggering 90%(!!) on operating costs, and simplified the system too. What a win! But beyond celebrating their good se

Basecamp has had one foot in the cloud for well over a decade, and HEY has been running there exclusively since it was launched two years ago. We've run extensively in both Amazon's cloud and Google's cloud. We've run on bare virtual machines, we've run on Kubernetes. We've seen all the cloud has to offer, and tried most of it. It's finally time to conclude: Renting computers is (mostly) a bad dea