It’s About Helping Your Users Become Awesome (or: “Being Better is Better” by Kathy Sierra) Kathy Sierra, who co-created O’Reilly’s “Head First” series of books and who used to write the very inspirational Creative Passionate Users blog, is awesome at helping users become awesome. I use her lessons as guidelines in my evangelism work and even borrowed from her to create a catchphrase that I used w
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