Wrong, incomplete or inaccurate metadata affects the performance of system-based library operations and the services libraries propose to library patrons. Using concrete examples, we will present the day-to-day difficulties librarians and library users encounter due to poor quality metadata and their impact on access, decision making and discovery. This session will contribute to the general discu
![UKSG Conference 2016 Breakout Session - Help me, data! How library analytics tools can help you in your role, Jo Lambert, Jo Alcock, Graham Stone](https://cdn-ak-scissors.b.st-hatena.com/image/square/09052639b0dbebe01c29b1dcd279a111aaabd7c2/height=288;version=1;width=512/https%3A%2F%2Fcdn.slidesharecdn.com%2Fss_thumbnails%2Fb11-uksg16alcocklambertstonev3-160411143158-thumbnail.jpg%3Fwidth%3D640%26height%3D640%26fit%3Dbounds)