5. UX(=UI)の構造 Surface(表層) Skeleton(骨格) Structure(構造) Scope(要件) Strategy(戦略) The Elements of User Experience by J.J Garrett 6. UCD:プロセスと手法 In‐context Contextual observation inquiry Focus groups Competitive analysis y Su ey Survey Work models Mental models Personas Scenarios Storyboards Wizard of Oz Paper prototyping Eye tracking Heuristic Performance Performance evaluation measurement User testing