Jack woke up to an “upgrade”! http://youtu.be/JTpXVv-DaBQRecently, more than the color of the leaves on the trees has been changing. Everyone seems to be redesigning. Apple’s OS7, Slate, new features on Twitter, Google, the Yahoo logo (and much of Yahoo) — even my kid’s school website. And users are angry, annoyed, exhausted, eye-rolling… not delighted. And so the usual comment comes: users hate c