bliki: Utility Vs Strategic Dichotomy

One of the steady themes I've seen throughout my career is that of the nature and importance of software development. A few years ago a prospect told one of our salespeople that "software is like sewage pipes, I want it to work reliably and I don't want to know about the details". This is the kind of approach that Nicholas Carr talked about in IT Doesn't Matter. 1 On a contrasting note we've done

[yyamano]

僕は、コストを削減するシステムと利益を生むシステムという分類をしていたけど、もっとたくさんの視点がありそう。