Etsy Engineering | Etsy's Debriefing Facilitation Guide for Blameless Postmortems

In 2012, I wrote a post for the Code As Craft blog about how we approach learning from accidents and mistakes at Etsy. I wrote about the perspectives and concepts behind what is known (in the world of Systems Safety and Human Factors) as the New View on “human error.” I also wrote about what it means for an organization to take a different approach, philosophically, to learn from accidents, and th

[YuichiTanaka]

Etsyが何か障害が起きた後に行う振り返りの際のファシリテーションの手引きを公開したとのこと。これは必読感あるぞ！！