LibAnswers with LibChat - Reference and Helpdesk Platform for Libraries and Educational InstitutionsMeet your patrons where they are! Create custom FAQ Groups for unique user groups, conduct online chats via LibChat and screensharing, record reference statistics in Reference Analytics, and much more! A robust built-in ticketing system Customizable & searchable FAQs LibChat widgets with 24/7/365 coverage Reference Analytics for reference transactions Assess the quality of your services with QoS S
