Let's reconsider our "users"

us·er /ˈyo͞ozər/Noun 1. A person who uses or operates something, esp. a computer or other machine. 2. A person who takes illegal drugs; a drug user.Synonyms consumer During a Square Board meeting, our newest Director Howard Schultz, pulled me aside and asked a simple question. It wasn’t something I’ve thought about for some time. The term “user” made its appearance in computing at the dawn of shar

[harupong]

スターバックスCEOからの｢なぜ君たちはCustomer(お客様)のことをUser(利用者)と呼ぶの？｣の問いにTwitter創業者の答えは｢ずっとそうだったから．．｣この議論追っかけ甲斐ありそう｡接客業の常識､Web業界の非常識！？

[o296sm]

読んだ。なるほど。