How Ramp built an AI operating system for scalable work

Ben Levik has learned the worst strategy for using AI at work: Waiting for it to get easier. He currently leads operations and AI product teams at Ramp, where they’ve spent the last year building what he calls an “AI operating system” for the entire company. The mission is audacious but simple—build the most productive company in the world. His learning came from watching how different teams respo