Incident Metrics in SRE - Google - Site Reliability Engineering
Incident Metrics in SRE - Google - Site Reliability Engineering Measuring improvements as a result of a process change, product purchase, or a technological change is commonplace. In reliability engineering, statistics such as mean time to recovery (MTTR) or mean time to mitigation (MTTM) are often measured. These statistics are sometimes used to evaluate improvements, or track trends. In this rep
Telltale: Netflix Application Monitoring Simplified
By Andrei Ushakov, Seth Katz, Janak Ramachandran, Jeff Butsch, Peter Lau, Ram Vaithilingam, and Greg Burrell Our Telltale VisionAn alert fires and you get paged in the middle of the night. A metric crossed a threshold. You’re half awake and wondering, “Is there really a problem or is this just an alert that needs tuning? When was the last time somebody adjusted our alert thresholds? Maybe it’s due
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