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Column written for Interactions. © CACM, 2005. This is the author’s version of the work, the same as the published version except that I have corrected several typographical errors. It is posted here by permission of ACM for your personal use. It may be redistributed for non-commercial use only, provided this paragraph is included. The definitive version was published in Interactions, 12. 4, (July
Note: This was published as part of my bi-monthly column in the ACM CHI magazine, Interactions. I urge you to read the entire magazine -- subscribe. It's a very important source of design information. See their website at interactions.acm.org. (ACM is the professional society for computer science. CHI = Computer-Human Interaction, but better thought of as the society for Interaction Design.) This
Note: This is a pre-publication version of my article published as part of my bi-monthly column in the ACM CHI magazine, Interactions. The final, published version is available on the Interactions website: interactions.acm.org, Interactions, volume 17, issue 2. I urge you to read the entire magazine -- subscribe. It's a very important source of design information. See their website at interactions
Note: This was published in ACM Interactions, volume 15, issue 5. Everyone wants simplicity. The same desires are there whether the device be a new cellphone or a shop tool, the dashboard of an automobile or the choices while shopping in a store. "Why can't my technology be as easy to use as my garage door opener?" asks one paper on the topic: "one button and it opens or shuts the door. Simple, el
Note: This was published in ACM Interactions, volume 15, issue 6. It is time for a review. As time and technologies change, as we have moved from individual to group, social, and even cultural computing, and as the communication technologies have become as important as the computational ones, how well have our design principles kept up? One of our fundamental principles is that of perceived afford
Column written for Interactions, volume 14, issue 3. © CACM, 2007. This is the author's version of the work. It is posted here by permission of ACM for your personal use. It may be redistributed for non-commercial use only, provided this paragraph is included. Comment: This is one of the most misunderstood of all my columns. So after you finish, read the "Addendum" before you Slashdot or otherwise
Engineers and business executives are good at solving problems, but they seldom ask if it is the correct problem. Human- and humanity-centered designers are trained to address the core, underlying factors, not just the symptoms. Design must change from being unintentionally destructive to being intentionally constructive Failures? No — Learning Experiences We scientists (and designers) learn from
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