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Forms are one of the most important parts of any site or app—they are the most common way for our users to give us the information that we need to help them do what they want to do. But in many instances, we design forms statically, often as wireframes. But so often, what makes or breaks a form is what it’s like to interact with it. When the user clicks on a particular radio button, some additiona
Most of the today’s finding interfaces do not support integrated finding effectively, often creating disparate search and browse user interfaces that confound people with a jumble of controls competing for their attention. In this article, I propose the Integrated Faceted Breadcrumb (IFB) design that integrates the power of faceted refinement with the intuitive query expansion afforded by browse.
When the exciting opportunity to work in a post-bubble dot.com startup arose, I jumped to take it. I had the luxury of doing things exactly as I thought right, and for a while it was truly fantastic. I built a team with a dedicated user researcher; information architect; interaction and visual designers and we even made a guerilla usability lab and had regular test sessions. Unfortunately, the ent
Nowadays everyone wants social in their sites and applications. It’s become a basic requirement in consumer web software and is slowly infiltrating the enterprise as well. So what’s a designer to do when confronted with the requirements to “add social”? Designing social interfaces is more than just slapping on Twitter-like or Facebook-like features onto your site. Not all features are created equa
Introduction When it comes to user interface documentation, wireframes have long been the tool of choice. However, using traditional diagramming tools like Visio, OmniGraffle, and InDesign, most wireframes today look the same as their ancestors did from a decade ago – assembled with rigid, computer-drawn boxes, lines and text. While these artifacts have served us well, they can also be slow to pro
It starts with any number of scenarios: Design and development have taken too long to produce a prototype, you need to release in three weeks, and you suspect there may be design flaws. You are trying to incorporate usability testing into an Agile development process. Or maybe you simply want to pare down your process to make it shorter and less expensive. Completing usability testing quickly is a
Illustrations by Leah Buley If you design user experiences for standards-based websites and applications (i.e. those built with XHTML, CSS, and JavaScript), there are several great reasons for adding XHTML prototyping to your UX tool kit. Perhaps you’ve found that traditional wireframes just aren’t sufficient and are looking for more powerful ways to explore and communicate design solutions. Perha
We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information
Have you ever wished your early design mockups could come to life, so you could try out the navigation, test an interaction, or see if a button label just feels right when you click on it? Sure, you could invest in a dedicated prototyping tool, but you can create surprisingly quick and effective prototypes with a software program that’s probably sitting on your hard drive right now. It’s PowerPoin
A lot of confusion and misunderstanding surrounds the term "user experience." The multitude of acitivities that can be labeled with these two words span a vast spectrum of people, skills and situations. If you ask for UX design (UXD), what exactly are you asking for? Similary, if someone tells you they are going to provide you with UXD for an application, website or intranet or extranet, what exac
I’d seen hard work on personas delivered in documentation to others downstream, where they were discussed for a little while during a kick-off meeting, and then hardly ever heard from again. In User Experience Design circles, personas have become part of our established orthodoxy. And, as with anything orthodox, some people disagree on what personas are and the value they bring to design, and some
A search engine on an organization’s website or intranet is often built to support an overly narrow model of user behavior, which goes something like this: User types in a search Search engine gives back matching results User reads the results and picks the best one Simple. Better still, it asks very little of the user interface—only that it provide some way to submit a search, and some list in re
This is the first in a three-part series on academic research that illuminates social networks, one of the most important trends in design today. Humans suffer from information overload; there’s much more information on any given subject than a person is able to access. As a result, people are forced to depend upon each other for knowledge. Know-who information rather than know-what, know-how or k
Updated January 30, 2023 – Amy Jiménez Márquez After much internal debate, I’m placing the publication on indefinite hiatus. It’s Continue reading
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