Article • 6 min readIs "make customers happy" a real business plan? 更新日: September 22, 2020 This post is part of our new Founders’ Story series from Zendesk co-founders Mikkel Svane, Morten Primdahl, and Alexander Aghassipour. You can read more of Zendesk’s founding story in the new book Startupland: How Three Guys Risked Everything to Turn an Idea Into a Global Business. A new year is always fill